Dent Aura warranty program

Check your warranty

Enter your phone number or Smile Passport number

Check warranty +380770001407

Treatment areas
with an official warranty

up to 5 yrs

Maximum
warranty period

24/7

Online status check
on our website

UAH 0

Exam for a warranty
claim

Find your warranty

Enter the phone number in your patient record or your Smile Passport number

Phone number

Smile Passport number

Enter your details to search

Enter your phone number or Smile Passport code to check your warranty status

Warranty terms

Warranty periods
for each service

We provide an official warranty on all types of work. Below are the exact periods for each service area and the warranty terms.

Fillings and restorations

1–2 years

Composite restoration — up to 2 years, aesthetic restoration — up to 2 years, root canal treatment — up to 1 year

Dental implants

3–5 years

Osstem — 3 years, Straumann — 5 years + lifetime warranty on the implant structure, MegaGen — 3 years

Crowns and veneers

2–5 years

Porcelain-fused-to-metal — 2 years, zirconia — up to 5 years, E.max — up to 5 years

Dentures and prosthetics

1–3 years

Acrylic — 1 year, flexible nylon — 1–2 years, cast partial (clasp) — 2–3 years

Orthodontics

6–12 months

Braces — 6–12 months, clear aligners — 6 months, retainers — 12 months

Cleaning and whitening

6–18 months

Beyond II Ultra — up to 18 months, Air Flow — 6 months

How it works

How to get your Smile Passport

Treatment completed

The doctor completes the work and gives you aftercare recommendations

Warranty registered

The front desk enters the record into the system: service, doctor, period

You get your passport

A unique code DA-P-XXXX, on paper or sent by SMS

Check online

Enter your code or phone number at any time to check the status

FAQ

Questions about our warranty

What does the warranty cover?

The warranty covers material defects and the quality of the work performed. If a filling falls out, a crown comes loose or another defect occurs through no fault of your own, we’ll fix it free of charge.

What isn’t covered by the warranty?

The warranty does not apply in cases of mechanical damage, failure to follow the doctor’s recommendations or poor oral hygiene, or if you have not attended preventive checkups every 6 months.

What should I do if I have a warranty issue?

Contact the clinic as soon as possible by phone, via a messaging app or through the booking form. We’ll schedule a free examination.

I’ve lost my Smile Passport. What should I do?

Don’t worry: all warranties are stored in our database. Enter your phone number and we’ll find all of your warranties.

Can the warranty be extended?

Yes. If you attend regular preventive checkups and follow our recommendations, we consider an extension on an individual basis.

Have a question about
your warranty?

Contact our front desk: we'll answer all your questions and check your warranty status manually.

+380770001407